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Terms & Conditions

Please read these terms carefully before using our platform

Last Updated: January 2026

⚠️ Important: By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

INTRODUCTION

www.theardenacademy.com (hereinafter, the "Website") is owned and operated by ARDEN ACADEMY, a coaching institute registered in India. These Terms & Conditions ("Terms") constitute a legally binding agreement between you and Arden Academy regarding your use of the Website and services.

This document is published in accordance with the provisions of the Information Technology (Intermediaries Guidelines) Rules, 2011, which require publishing of Rules and Regulations, Privacy Policy, and Terms of Service for access or usage of the website.

DEFINITIONS

"You," "Your," or "User" refer to any person visiting, accessing, browsing, or using the Website at any point in time.

"We," "Us," or "Our" refer to Arden Academy and the Website.

"Platform" refers to the website www.theardenacademy.com and all associated applications and services.

"Services" include all courses, test series, study materials, videos, and educational content provided through the Platform.

ELIGIBILITY

Services on the Website are available to persons within India who are competent to contract under the Indian Contract Act, 1872. Persons who are not competent to contract, including minors under 18 years, un-discharged insolvents, and others, are not eligible to use the Platform.

For Minors (13-18 years): You may use the Website only under the supervision of a parent or legal guardian who agrees to be bound by these Terms. Arden Academy reserves the right to terminate or refuse registration if it is discovered that you are a minor without proper guardianship.

REGISTRATION AND ACCOUNT

To access our Services, you must create an account by providing accurate, current, and complete information. You may register using:

  • Your email address and a chosen password
  • Social media accounts (Facebook, Google, etc.)

Registration information we collect includes:

  • Full name, email address, and mobile phone number
  • Date of birth, gender, and demographic information
  • Mailing address and geographic location
  • Examination preferences and academic goals

Your Responsibility: You are solely responsible for maintaining the confidentiality of your username and password. Any activity under your account is deemed to be done by you. If you provide false or inaccurate information, Arden Academy reserves the right to permanently suspend your account.

SERVICES OVERVIEW

The Website provides an online platform for educational preparation including:

  • Online and offline coaching for government competitive exams
  • Study materials, video lectures, and test series
  • Mock tests with detailed performance analysis
  • Syllabus resources and exam preparation guides
  • Interactive learning through our mobile app and web platform

Users can access Services after registration and payment for the respective course or test series.

SUBSCRIPTION AND PAYMENT

Subscription Model: Most Services are available on a subscription basis, typically annual or course-specific pricing.

Payment Processing

Payment transactions are processed through authorized payment gateways. Your credit/debit card information is not received, stored, or retained by Arden Academy. Payment information is supplied directly to the payment gateway and is compliant with bank regulations and PCI-DSS standards.

Refund Policy

Refunds are subject to our refund policy and must be requested within the specified timeframe. Detailed refund terms are available on the Website.

USER CONDUCT AND PROHIBITED ACTIVITIES

You agree not to use the Platform to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Upload malware, viruses, or harmful code
  • Harass, abuse, or defame any person
  • Spam, send unsolicited messages, or engage in commercial activities
  • Attempt to gain unauthorized access to the Platform
  • Copy, reproduce, or distribute content without permission
  • Use automated tools to scrape or bulk download content

Violation of these terms may result in immediate account suspension or termination without refund.

INTELLECTUAL PROPERTY RIGHTS

All content, materials, design, and intellectual property on the Website belong to Arden Academy or its licensors. This includes:

  • Study materials, videos, and lectures
  • Test series and mock exams
  • Website design and functionality
  • Logos, branding, and trademarks

You may not reproduce, distribute, or transmit any content without prior written permission from Arden Academy.

LIMITATION OF LIABILITY

Arden Academy is provided "as is" and "as available." We do not guarantee:

  • Uninterrupted or error-free service
  • Accuracy or completeness of content
  • Specific exam results or placement outcomes

Arden Academy shall not be liable for indirect, incidental, or consequential damages arising from your use of the Platform.

MODIFICATIONS TO TERMS

Arden Academy reserves the right to modify these Terms at any time without prior notice. Your continued use of the Platform after modifications constitutes acceptance of the updated Terms. We recommend periodically reviewing this page for changes.

TERMINATION

Arden Academy may terminate or suspend your account immediately if you:

  • Violate these Terms & Conditions
  • Engage in illegal or unethical activities
  • Provide false information
  • Breach intellectual property rights

Upon termination, your right to access the Platform ceases immediately. Termination does not relieve you of your payment obligations.

INDEMNIFICATION

You agree to indemnify and hold harmless Arden Academy, its officers, employees, and agents from any claims, damages, or liabilities arising from:

  • Your violation of these Terms
  • Your use of the Platform
  • Your infringement of any rights

GOVERNING LAW AND JURISDICTION

These Terms & Conditions are governed by the laws of India. Both parties agree to the exclusive jurisdiction of the courts of Delhi for any disputes or legal proceedings arising from your use of the Website.

CONTACT INFORMATION

For questions or concerns regarding these Terms & Conditions, please contact us:

Arden Academy
Dada Chatriwala Marg
Palam Colony, Raj Nagar
New Delhi, Delhi 110077
India

Email: support@theardenacademy.com
Email: team@theardenacademy.com
Phone: +91 98715 67416
WhatsApp: +91 98715 67416
Website: www.theardenacademy.com

These Terms & Conditions are effective from January 2026 and shall be read in conjunction with the Privacy Policy and other policies available on our website.